At Hactro ("we", "us", "our"), your privacy matters. This policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
- Account details you provide — name, phone, email, city.
- Booking & enquiry details — appointments, lab bookings, messages to providers.
- Usage data — pages viewed and searches, used to improve the service.
2. How we use your information
- To connect you with doctors, hospitals, clinics, labs and vendors.
- To process appointments, enquiries, orders and lab collections.
- To send service updates and respond to your requests.
3. Sharing
We share your details only with the provider you choose to contact or book, and with service partners needed to deliver the service. We do not sell your personal data.
4. Data security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is 100% secure, but we work to safeguard your data.
5. Your choices
You may request access to, correction of, or deletion of your personal data at any time by contacting us.
6. Contact
Questions about this policy? Email us at info@hactro.com or via our contact page.